We’re here to help with orders, delivery, returns and gift ideas.
Many questions are answered in our Help & FAQs, so it’s worth a quick look first. If you’re contacting us about an order, please include your order number.
Get in touch
- Email: support@santastore.co.uk
- Live chat: use the chat button in the bottom corner of any page. It also has quick answers to common questions. If we’re not online, leave a message and we’ll reply by email.
- Opening hours: Monday to Saturday, 8am to 9pm (closed Sundays)
We aim to reply to emails within 1 working day.
Send us a message
Email us with your question (and your order number if you have one), or chat to us live during opening hours.
Our details
Santa Store is a trading name of Combrook Limited, registered in England and Wales, company number 12789408.
Trading address: Park Lane, Poynton, Cheshire, SK12 1RQ
Registered office: 3a Mill Lane, Macclesfield, Cheshire, SK11 7NN
Please don’t send returns to these addresses without contacting us first. See our Returns page for how to send items back.